Return and Refund Policy

Return & Refund Policy

Mowterra – Hassle-Free Returns You Can Trust

At Mowterra, we prioritize your satisfaction above all else. If you’re not completely happy with your purchase, we offer a clear and simple return and exchange process designed to make things right with minimum hassle.

Return Method & Fees

  • Return Method: Returns are accepted by mail only.

  • Return Label: A prepaid return shipping label will be provided at no extra cost to you.

  • Restocking Fees: We do not charge any restocking fees on returned items.

  • Refund Processing Time: Refunds will be processed within 7 business days after we receive and inspect your returned item.

Product Eligibility & Return Window

  • Condition: Items must be returned in new, unused, and original packaging condition.

  • Return Window: Return requests must be made within 15 days from the date you receive your order.

Returns & Exchanges

  • Returns: Accepted for both defective and non-defective products.

  • Exchanges: Available if you want to swap your item for a different size, color, or product.

Service Region

  • Returns and exchanges are currently available only within the United States.

Need Assistance?

If you have any questions about returns or want to initiate a return/exchange, our customer support team is ready to help:

  • Email: help@mowterra.com

  • Phone: +1 (571) 504-7278

  • Mailing Address:
    Mowterra Customer Service
    [Insert your full address here]

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